The time I need to create and prepare an order for dispatch varies. For details, see individual item listings.
I love a new challenge, so please feel free to send me a custom order request at email@example.com.
Ordering from overseas:
Contact me for a shipping price at firstname.lastname@example.org.
All items are sent out using either recycled or recyclable packaging. ♻️
Mainland UK: DPD Next day delivery, tracked.
Scottish Highlands and Islands: Royal Mail, tracked.
Overseas: Fedex or UPS tracked.
* The above is standard but may vary on occasion.
Where needed, I would recommend spot cleaning, with a damp cloth.
Cancellation and return policy:
Requested a cancellation within: 24hr of purchase.
Contact me to discuss any returns within: 3 days of delivery.
Send items back within: 5 days of return confirmation.
Conditions of return: Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. Mini Cottage Creations is not responsible for any delays due to customs.